Important Information
Resort Kissimmee Florida Policies
To help make your stay at Gaylord Palms Resort & Convention Center in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and charges are applicable.
- Parking
Public parking is possible on site (reservation is not needed) and costs USD 38 per day.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note the number of extra beds are limited. Contact property for details. Please note that all fees are subject to tax. The mandatory resort fee includes: - High-speed internet access in all rooms - 24-hour access to fitness center - Shuttle service to Walt Disney World® Theme Parks and Disney Springs - Discount on dry-cleaning - Two bottles of water replenished daily. - Bucket of range balls at Celebration Golf Club - Daily newspaper available in the lobby - Local, toll-free and domestic long-distance phone calls